Kaupapahere kounga
Kounga Improvement,
Utu kiritaki
Continuity Pakihi
- Improvement kounga
Hei whakatinana i te wairua o te ISO 9001 paerewa. Na roto i te whakatūnga o tonu
innovated a tonu ake hangarau me te pūnaha whakahaere kounga, feinga mo kairangi i roto i te kounga me te ahunga whakamua ki te kounga-ao te piha haapiiraa.
- Utu kiritaki
Tangohia tino paetae o ngā hiahia kiritaki me ngā tūmanako hei whāinga ki te whai; ki te whakawhanake me te whakarato ngā hua e te whakatau i nga whakaritenga o ture me ngā ture, me ngā hiahia kiritaki ko he whāinga ōrite; ki te faaohipa mana kitá, lī'oa ki te mahi, me te whakapai ake ia tukanga ko te ngākau nui o te Kamupene ia kaimahi.
- Continuity Pakihi
Hei taunaki whakarongo ki nga hiahia o kiritaki, whakarato ratonga pai, a ka whai i te ingoa pai, me te tika, ka rite ki te whanaketanga tonu o te Kamupene o te taurangi.
Mā Kaiwhakahaere General e ka te kaupapa here kounga
1. Faatano ki whakaaro o te Kamupene.
2. Whakaurua fafauraa ki te whakatutuki i ngā whakaritenga, me te tonu te whakapai ake i te whai huatanga o te pūnaha whakahaere kounga.
3. Whakaritea he anga mo te whanaketanga me te arotake o ngā whāinga kounga.
4. Kia kōrero, ka kia matau i roto i te Kamupene.
5. Kia arotakengia i roto i arotake whakahaere ki te mau tonu pai, me te whakatutuki i whakapai tonu.
Quality Objectives
1. whakarite te Kaiwhakahaere Tianara e whakapumautia whāinga kounga i roto i te tari e hāngai ana o te Kamupene, me te ngā taumata whakahaere. kia ine, me te hāngai ki te kaupapa here kounga nga whāinga kounga. I te timatanga o ia tau, kia rite ki te anga o te kaupapa here kounga me te whakatutukitanga o ngā whāinga kounga te tau o mua, i ngā te Kamupene, me te formulates whāinga kounga ā-tau o te Kamupene, e ka tukua, ka whakatinana i muri i whakaae i te Kaiwhakahaere General.
2. wā Mid-(-tau e toru) whāinga Kounga
A. tukua ≥ 98%
hoki B. Hua tere ≤ 1.5%
C. Customer complaints processing completion rate ≥ 95%
D. Kiritaki utu ≥ 85% neke atu rānei
Quality Commitment
Ko te taurangi Kaiwhakahaere General e riro nei ki raro ki nga whakaritenga o tenei Kaupapahere Kounga mahi kounga katoa o te Kamupene. ka whiua Tetahi ofatiraa o te kaupapa here me te kounga nga whāinga kounga kia ki te whakarite kia taea makona tino kounga hua o te Kamupene, me te kounga ratonga te kiritaki.
